Privacy Policy

1. Introduction

GoTruckingUSA, LLC ("GoTruckingUSA," "GTU," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at gotruckingusa.com or use any of our services, including assistance with DOT numbers, MC numbers, IRP registrations, IFTA filings, state permits, and other commercial trucking compliance services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Full name, company name, and contact information (phone, email, address)
• Vehicle information (year, make, model, VIN)
• Federal and state identification numbers (USDOT number, MC number, IFTA account, IRP account)
• Driver's license or other government-issued identification when required for filings
• Payment information (processed through secure third-party payment processors)
• Information submitted via contact, get-started, or support forms on our website

b. Information Collected Automatically

• IP address and browser type
• Pages visited, time spent on site, and referring URLs
• Device type and operating system
• Cookies and similar tracking technologies (see Section 6)

c. Information from Third Parties

We may receive information about you from government agencies (FMCSA, state DMVs) when processing registrations or permits on your behalf, and from third-party service providers who assist us in operating our business.

3. How We Use Your Information

We use your personal information to:

• Process and complete trucking compliance services on your behalf
• Submit filings and applications to FMCSA, IRS, state DMVs, and other government agencies
• Communicate with you regarding your service requests, status updates, and renewals
• Send invoices, receipts, and billing communications
• Respond to your inquiries submitted through our website forms
• Improve our website and services based on usage patterns
• Comply with applicable federal and state laws and regulations
• Detect, prevent, and address fraud or security issues

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information only in the following circumstances:

• Government agencies: We submit your information to the FMCSA, IRS, state DMVs, and other regulatory bodies as required to complete your requested services.
• Service providers: We may share information with trusted third-party vendors (email delivery, payment processors, IT support) who assist us in operating our business and are bound by confidentiality obligations.
• Legal compliance: We may disclose information if required by law, subpoena, court order, or government request.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. Records related to government filings and permits may be retained for a minimum of 5 years in accordance with applicable regulations.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These include SSL/TLS encryption on data transmitted through our website and restricted access to personal data within our organization.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to legal obligations
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@gotruckingusa.com.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites, including government agency portals (FMCSA, IRS, state DMV websites). We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: